INTAKE FORMS
First time clients: If you have never had an appointment with me or it's been over a year, it is required that you fill out a health intake form before you arrive for your appointment. After you have booked on Clinicsense, you will be emailed or texted (depending on your selected preference) a link to follow to fill out this form.
UPDATED CANCELATION POLICY
The safety of you and your family is important to me. When it comes to spreading sicknesses or driving in dangerous conditions, it's just not worth the risk just for a massage. As a mother myself, if I have a sick child or am dealing with school closing for the day, there's a chance I may need to reschedule and will depend on my clients for the same flexibility as I am giving. Here’s the updated cancelation policy which can also be found on the website. As well as greater leniency with cancelations, I have also reduced the cancelation fees.
LAST MINUTE CANCELLATIONS, LATE ARRIVALS, AND NO-SHOWS
I understand that sometimes circumstances arise, and you need to make adjustments to your plans. If you must cancel or reschedule your appointment, I respectfully request at least 24 hours notice.
Cancellations or missed appointments without 24 hours notice will result in a fee that is 50% of the missed appointment cost. Please understand that other clients miss the opportunity to receive needed treatments if enough notice isn't given to fill that appointment. In addition to lost revenue to the business, this also leaves large gaps in the schedule.
If the client is late, the therapist will call five minutes after the appointment start time. If there is no answer, the therapist will wait another ten minutes and call again. At that point, if there is no response from the client, the appointment will be considered a no-show and the client will be charged for missing that session. (The fee for no-shows is 100% of the missed appointment cost.) If the client can be reached and can make it in for the remainder of his or her massage, they are urged to do so to avoid the fee. However, the massage will still end at the originally scheduled time and the cost of the massage will not be reduced.
If the client no-shows or cancels less than an hour before their appointment, the client will be expected to pay 100% of the missed appointment cost.
HOWEVER... If you contact me by 8:30 am the morning of your appointment and notify me that either you or your child is sick or starting to feel sick- THERE WILL BE NO PENALTY for canceling. I will happily waive the 50% fee as long as you reschedule within 30 days of the missed appointment date.
In the case of severe winter weather and/or school closings, as long as you contact me by 8:30 am that morning THERE WILL BE NO PENALTY for canceling. I will happily waive the 50% fee as long as you reschedule within 30 days of the missed appointment date.
SEXUAL HARASSMENT
There is zero tolerance for sexual harassment in my massage practice. The profession of massage therapy ascribes to a code of ethical behavior, and I believe firmly in adhering to those ethical standards.
RIGHT OF REFUSSAL
I reserve the right to refuse potential clients for any reason.
WALK-INS
All massages are by appointment only. No walk-in appointments available.
PAYMENT METHODS
Payment for all services is due at the time of visit. The following payments are accepted and in this preferential order: check, cash, or credit card. Venmo may be used for tips ONLY.